Employment law Intake

Bring the facts and dates of employment enquiries together

A contested dismissal, a proposed rupture conventionnelle, bullying reported while signed off sick: people write the evening the letter lands, or on a Sunday. Lorne & Vale captures the enquiry, structures it into an inquiry brief and puts it on the right lawyer’s desk, with a response target. You keep the decision.

  • Human review on everything
  • No legal advice
  • Live in 7 days
  • Isolated per firm
Thomas Walkerthomas.walker@example.invalid
Dismissed after raising a grievance about unpaid overtimeHello, I received my dismissal letter today, a few weeks after I raised a grievance about unpaid overtime. I do not know how long I have to do something about it. Could you call me back?
Direct email · a weekday eveningThe office is closed
Fictional person, address reserved for examples.
  1. Received
  2. Structured
  3. Routed
  4. Acknowledged
  5. On the iPhone
iPhone app screenshot with demo data: Today screen: two enquiries waiting on the fictional firm, the first a family-law enquiry from a fictional prospect scored 8 out of 10, high urgency, past its response target.

Web platform view and iPhone app screenshots. All demo data is fictional. The iPhone screen shows the sample data available, a family law enquiry; the enquiry above is a further example and the reading grid is the same in employment law.

A week in an employment law firm

Three situations you will recognise

Every enquiry arrives with an inquiry brief: summary, urgency, parties to check, missing information, documents to request. Here is what it would surface.

Dismissal letter received this morning

Fictional example: “I received my dismissal letter this morning and disagree with the reasons. How long do I have to bring a claim before the conseil de prud’hommes?”

Information to prepare for review
Human review
The lawyer checks the situation, urgency and applicable time limits.
Parties to check
The employer, its legal entity and group.
Missing information
Notification date, length of service and applicable collective agreement.
Documents to discuss
Dismissal letter, invitation to the preliminary meeting, employment contract and amendments, recent payslips.

A proposed agreed termination is refused

Fictional example: “I asked for a rupture conventionnelle. My employer will not sign and suggests I resign. I do not know how to respond.”

Information to prepare for review
Human review
The lawyer checks the situation, urgency and applicable time limits.
Parties to check
The employer, including a check on whether the firm already advises it.
Missing information
Length of service, pay, collective agreement and the written discussions to date.
Documents to discuss
Employment contract, recent payslips, written correspondence and any approval form already completed.

Harassment reported during sickness absence

Fictional example: “I have reported the situation to occupational health. I have been off work for three weeks and do not know whom to contact.”

Information to prepare for review
Human review
The lawyer checks the situation, urgency and applicable time limits.
Parties to check
The employer and the person named in the account.
Missing information
Whether a written report was made and whether the employee representatives or labour inspectorate were contacted.
Documents to discuss
Sickness certificates, occupational-health correspondence, messages to the employer and available witness statements.

Illustrative examples, fictional people. What a brief contains depends on the enquiry received. The brief summarises, scores and flags; it does not advise and it decides nothing. Someone at the firm assesses the merits, confirms the dates and replies.

Demonstration

A demonstration on a fictional enquiry

The demonstration runs on the sample firm’s dataset: a fictional family law enquiry received at 22:47 and structured within the minute. The screens are real, and the grid is the same for an unfair dismissal claim; only what sits under each heading changes from one practice area to the next.

The enquiry brief

What the lawyer reads before deciding

The same grid at 2 pm and at 11 pm. Nothing is decided in their place.

  • A score out of 10, a qualification level and a priority, with the rationale in plain words. On screen: 8 out of 10, hot, priority P1, that is a first response targeted within 4 hours. In the same dataset, the enquiry from Thomas Walker, dismissed after raising a grievance about unpaid overtime, is scored 9 out of 10.
  • Practice area, routing and next step. In employment: unfair dismissal; suggested first contact, the partner on the employment team; recommended step, a call within one working day.
  • Needs attention. The watch points depend on the enquiry: an applicable filing time limit to verify, a current period of sickness absence, a grievance raised shortly before the dismissal.
  • Missing information and documents to request. The dismissal notification date, length of service and applicable collective agreement. The dismissal letter, invitation to the preliminary meeting, employment contract and recent payslips.
  • Counterparty and conflict check. The employer is named for your own search, extracted by the model and requiring human verification. Useful when the firm also acts for businesses.

The person’s identifiers are replaced by tokens before any model call. Names are restored only inside your firm’s database.

iPhone app screenshot with demo data: The enquiry brief on iPhone: watch points, documents to ask for, missing information and the recommended next step, on a fictional family-law enquiry.
On the iPhone

The same brief, in the partner’s pocket

What is waiting, with its countdown. A suggested reply, marked as a draft. Two buttons: Approve and send, Edit draft.

  • A countdown on the lock screen, if the partner asks for it, and a reminder half an hour before the response target runs out. The reminder names a practice area and a score, never a client.
  • Draft replies for review The suggested reply only goes out if a lawyer approves or edits it. The only thing that leaves on its own is the acknowledgement, in wording approved at setup.
  • An append-only history: received, triaged and scored, routed to a fee earner, acknowledgement sent. Corrections add a new entry. Retention and deletion follow the applicable schedule.
  • Face ID locks the app as soon as it goes to the background.
iPhone app screenshot with demo data: The enquiry brief on iPhone: score 8 out of 10, a fictional prospect, family practice area, high urgency, summary, and the Approve and send, Edit draft buttons.
iPhone app screenshot with demo data: The suggested reply on iPhone, marked as a draft until it is sent, and the append-only timeline of the enquiry: received, triaged and scored, routed to a fee earner, acknowledgement sent.

Web platform view and iPhone app screenshots. All demo data is fictional.

Your figures

Compare fees and subscription costs

An illustrative calculation using the assumptions published for France.

Example for a firm of 3 to 9 lawyers
Incoming inquiries per month30
Assumed share missed or answered too late30%
Assumed conversion after timely handling25%
Assumed gross fees per matter€4,000
Annual Structure subscription, excluding VAT€13,800
Gross fee equivalent of the annual subscription4 matters

30 × 30% × 25% × 12 = 27 matters. 27 × €4,000 = €108,000 in gross fees.

These are assumptions, not measured results or a forecast of new matters. Replace them with your own figures. Setup fees, delivery costs and collection are excluded. Gross fees are not profit.

Before deciding

Use your own intake records

Review inquiries received, first-response times, follow-up owners and missing information. The pilot scope should address an observed need in your firm.

Security and confidentiality

Enquiries this personal, handled as such

Four controls you can verify, described without superlatives.

Pseudonymisation before model calls

Names, emails, phone numbers and other identifiers are replaced by tokens before an enquiry reaches a model. Encryption of the mapping depends on the deployment, as described on the security page.

Isolated per firm

Every client-data table carries a per-firm access rule, checked by automated tests on every change.

Documents sealed in the browser

Every document is encrypted before upload under two key exchanges, X25519 and ML-KEM-1024. Uploads are bounded, type-checked and content-inspected: embedded programs are refused.

Chained, signed audit trail

Sensitive actions are hash-linked and the head of the chain is signed daily with ML-DSA-87. The iPhone app verifies the signature on the device.

What we do not claim: no SOC 2 or ISO 27001 certification, and no external penetration test to date. Hosting on Supabase (EU, Ireland) and Vercel; the model is called through a server-side proxy, with no training on your data under OpenAI’s default policy.

Pricing

A flat fee for the whole firm

Employment law is the included practice area. An additional area costs €295 per month. No per-user or per-inquiry charge. Setup costs €2,950 for Cabinet and Structure, or €3,950 for Association, including €600 at signature. The balance follows the No-Miss Guarantee terms. All prices exclude VAT.

Live in 7 days, a 60-day pilot then month to month, cancel any time, export your data any time. Read the guarantee in full.

Intake audit 15 minutes

See what this would change in your firm

Fifteen minutes with a founder. Your channels, your volume, your employment enquiries. You leave with a costed estimate and a clear answer, including if it is not for you.

Prefer to write first? contact@lornevale.com