Lorne & Vale
Immigration law Intake

Bring immigration enquiries and their dates together

A residence permit nearing expiry, a family reunification application or work permission for an overseas hire: the relevant dates and documents need careful review. Lorne & Vale prepares the information for your team. Your lawyer decides the next step.

Book a 15-minute call See a brief from a fictional enquiry
  • Human review on everything
  • No legal advice
  • Live in 7 days
  • Isolated per firm
Nadia Hussainnadia.hussain@example.invalid
Residence permit expiring in six weeksHello, my residence permit expires in six weeks and I have not applied yet. I am working and my employer keeps asking about my status. Please call me back.
Website form · a weekday eveningThe office is closed
  1. Received
  2. Structured
  3. Routed
  4. Acknowledged
  5. On the iPhone
iPhone app screenshot with demo data: Today screen: two enquiries waiting on the fictional firm, the first a family-law enquiry from a fictional prospect scored 8 out of 10, high urgency, past its response target.

Web platform view and iPhone app screenshots. All demo data is fictional. The iPhone screen shows the sample data available, a family law enquiry; the enquiry above is a further example and the reading grid is the same in immigration law.

A week in an immigration law firm

Three situations you will recognise

Every enquiry arrives with an inquiry brief: summary, urgency, parties to check, missing information, documents to request. Here is what it would surface.

A residence permit expiring in six weeks

Fictional example: “My residence permit expires in six weeks and I have not applied yet. I am working and do not want to lose my job.”

Information to prepare for review
Human review
The lawyer checks the situation, urgency and applicable time limits.
Parties to check
The employer mentioned. The prefecture is the administration handling the application.
Missing information
Exact expiry date, current residence status and any application already started online.
Documents to discuss
Current permit, passport, employment contract, recent payslips and address evidence.

A family reunification application awaiting a decision

Fictional example: “We applied for family reunification five months ago for my spouse and our two children. We have heard nothing since.”

Information to prepare for review
Human review
The lawyer checks the situation, urgency and applicable time limits.
Parties to check
The spouse and children included in the application.
Missing information
Submission date, prefecture handling the case, any OFII visit and further information sought.
Documents to discuss
Submission acknowledgement, permit of the person living in France, income and housing documents, family civil-status records.

Work permission for an overseas hire

Fictional example: “We are hiring an engineer who lives outside the European Union. The planned start date is January. Where do we begin?”

Information to prepare for review
Human review
The lawyer checks the situation, urgency and applicable time limits.
Parties to check
The hiring company and named candidate.
Missing information
Nationality, residence country, role, salary, start date and any work-authorisation application already submitted.
Documents to discuss
Offer or contract, passport, qualifications and experience, and the company’s Kbis extract.

Illustrative examples, fictional people. What a brief contains depends on the enquiry received. The brief summarises, scores and flags; it does not advise and it decides nothing. Someone at the firm assesses the merits and replies.

Demonstration

A demonstration on a fictional enquiry

The screens below are the product itself, on the demonstration firm’s sample data: a family law enquiry received at 22:47. We do not swap in an arranged screenshot. The reading grid is the same one a residence permit six weeks from expiry would be read against.

The enquiry brief

What the lawyer reads before deciding

The same grid at 2 pm and at 11 pm. Nothing is decided in their place.

  • A score out of 10, a qualification level and a priority, with the score rationale in plain words. On the enquiry shown: 8 out of 10, hot, priority P1.
  • Practice area, routing and next step. In immigration: the practice area identified, a suggested first contact on the immigration team, and a recommended step such as offering an appointment before the expiry date picked out of the message.
  • Needs attention. On an immigration enquiry, the brief can flag dates stated in a refusal or other decision. A lawyer verifies the relevant document, notification date and applicable time limit.
  • Missing information and documents to request. The permit expiry date, residence status and prefecture handling the application. The current permit, submission acknowledgement and income documents.
  • Parties and conflict check. The employer, the hiring company or the family member concerned are named for your own search, extracted by the model and requiring human verification.

The person’s identifiers are replaced by tokens before any model call. Names are restored only inside your firm’s database.

iPhone app screenshot with demo data: The enquiry brief on iPhone: watch points, documents to ask for, missing information and the recommended next step, on a fictional enquiry from the demonstration data.
On the iPhone

The same brief, in the partner’s pocket

What is waiting, with its countdown. A suggested reply, marked as a draft. Two buttons: Approve and send, Edit draft.

  • A countdown on the lock screen, if the partner asks for it, and a reminder half an hour before the response target runs out. The reminder names a practice area and a score, never a client.
  • Draft replies for review The suggested reply only goes out if a lawyer approves or edits it. The only thing that leaves on its own is the acknowledgement, in wording approved at setup.
  • An append-only history: received, triaged and scored, routed to a fee earner, acknowledgement sent. Corrections add a new entry. Retention and deletion follow the applicable schedule.
  • Face ID locks the app as soon as it goes to the background.
iPhone app screenshot with demo data: The enquiry brief on iPhone: score 8 out of 10, a fictional prospect, the practice area, high urgency, the summary, and the Approve and send, Edit draft buttons.
iPhone app screenshot with demo data: The suggested reply on iPhone, marked as a draft until it is sent, and the append-only timeline of the enquiry: received, triaged and scored, routed to a fee earner, acknowledgement sent.

Web platform view and iPhone app screenshots. All demo data is fictional.

Your figures

Compare fees and subscription costs

An illustrative calculation using the assumptions published for France.

Example for a firm of 3 to 9 lawyers
Incoming inquiries per month40
Assumed share missed or answered too late30%
Assumed conversion after timely handling25%
Assumed gross fees per matter€2,500
Annual Structure subscription, excluding VAT€13,800
Gross fee equivalent of the annual subscription6 matters

40 × 30% × 25% × 12 = 36 matters. 36 × €2,500 = €90,000 in gross fees.

These are assumptions, not measured results or a forecast of new matters. Replace them with your own figures. Setup fees, delivery costs and collection are excluded. Gross fees are not profit.

Before deciding

Use your own intake records

Review inquiries received, first-response times, follow-up owners and missing information. The pilot scope should address an observed need in your firm.

Security and confidentiality

Enquiries this personal, handled as such

Four controls you can verify, described without superlatives.

Pseudonymisation before model calls

Names, emails, phone numbers and other identifiers are replaced by tokens before an enquiry reaches a model. Encryption of the mapping depends on the deployment, as described on the security page.

Isolated per firm

Every client-data table carries a per-firm access rule, checked by automated tests on every change.

Documents sealed in the browser

Every document is encrypted before upload under two key exchanges, X25519 and ML-KEM-1024. Uploads are bounded, type-checked and content-inspected: embedded programs are refused.

Chained, signed audit trail

Sensitive actions are hash-linked and the head of the chain is signed daily with ML-DSA-87. The iPhone app verifies the signature on the device.

What we do not claim: no SOC 2 or ISO 27001 certification, and no external penetration test to date. Hosting on Supabase (EU, Ireland) and Vercel; the model is called through a server-side proxy, with no training on your data under OpenAI’s default policy.

See the security architecture
Pricing

A flat fee for the whole firm

Immigration law is the included practice area. An additional area costs €295 per month. No per-user or per-inquiry charge. Setup costs €2,950 for Cabinet and Structure, or €3,950 for Association, including €600 at signature. The balance follows the No-Miss Guarantee terms. All prices exclude VAT.

Live in 7 days, a 60-day pilot then month to month, cancel any time, export your data any time. Read the guarantee in full.

Intake audit 15 minutes

See what this would change in your firm

Fifteen minutes with a founder. Your channels, your volume, your immigration enquiries. You leave with a costed estimate and a clear answer, including if it is not for you.

Book a 15-minute call

Prefer to write first? contact@lornevale.com